Terms of Service

Who these terms are between

These terms govern your use of Decision Intel, operated by Decision Intel (“we”, “us”). Where you engage us on behalf of a firm, fund or company, you confirm you are authorised to bind it, and “you” means that entity.

An engagement is agreed in writing and scoped to a specific decision. Where an engagement letter or order form says something different from these terms, the engagement letter governs for that engagement.

What the service is

We run an independent reasoning audit over the documents you provide for a decision, and return a written record of what we found: the assumptions the decision rests on, the structural paths by which it could fail, which disclosed protections actually answer those paths, and the evidence a committee would need before committing.

The audit is produced by a system that combines deterministic analysis of the documents with model-generated reasoning over the same documents. Both are described on the product pages, and the record itself states which layer produced each finding.

What the service is not

This section is the one to read closely, because it is where a reasonable reader could otherwise assume more than we offer.

• It is not investment, legal, accounting or tax advice, and it is not a recommendation to make or refrain from making any investment.
• It is not a prediction. We identify risk indicators that correlate with poor outcomes in comparable decisions; we do not forecast what will happen to yours, and a favourable audit is not a forecast of success.
• It is not a substitute for diligence. It reads the reasoning in the documents you give us. It cannot verify facts we were not shown, and it does not audit financial statements.
• It is not a guarantee of completeness. An audit surfaces what is findable in the material provided; it may miss something, and the record says where its own reading was bounded.

You remain solely responsible for the decision. Nothing in an audit transfers that responsibility to us, and nothing in it should be presented to a third party as though it did.

Your documents, and who owns the output

You keep every right in the documents you provide. You grant us a limited licence to process them for the sole purpose of producing your audit, and for no other purpose.

You own the audit output we deliver to you, including the written record and any provenance artifact, and you may use it internally, share it with your advisers, and produce it to an investment committee, an auditor or a regulator without asking us.

We keep our own intellectual property: the analysis engine, the methodology, the bias taxonomy, the reference library, and the software. Nothing here licenses you to replicate them.

We do not train models on your content, and we do not use your documents to improve the service for other clients. Where we describe an engagement publicly, we do so only in the anonymised, non-attributable form you have approved in writing.

Confidentiality

Deal documents are confidential by default. We treat everything you provide as your confidential information, disclose it only to the personnel and sub-processors who need it to produce your audit, and hold it under the security posture described on the security page.

We will not name you as a client, reference the transaction, or describe the engagement to anyone without your prior written consent.

These obligations survive the end of the engagement.

Fees

Engagements are priced per deal and agreed in advance in the engagement letter. There is no subscription, no seat count and no usage meter unless an engagement letter says otherwise.

Fees are payable as set out in the engagement letter and are exclusive of VAT and any other applicable tax.

The provenance record, and what it attests

Where an engagement produces a Decision Provenance Record, it carries an integrity fingerprint over the inputs and the method used to produce it.

Each Decision Provenance Record we produce carries a deterministic evidentiary-standard fingerprint binding the DQI methodology version, the SHA-256 hash of the input document, the prompt fingerprint, the DQI weight-resolution hash, and the record schema. We will not change the evidentiary standard underlying your records without versioning the change and preserving the prior fingerprint series, so that a multi-year reasoning-provenance trail built for EU AI Act Article 14, Basel III Pillar 2 ICAAP, SOX §404, or SEC AI-disclosure purposes remains internally consistent and any change of standard is a disclosed, reconstructable event rather than a silent substitution. On termination, the fingerprint series is included in the data export under §10A so the trail remains independently verifiable after the engagement ends.

The fingerprint attests to what was read and how, at a point in time. It does not attest that the conclusions are correct, and it must not be represented to a third party as doing so.

Data protection

Where we process personal data contained in the documents you provide, we do so as your processor and on your instructions. Our processing, retention and deletion practices are set out in the privacy notice, and a data processing agreement is available on request.

You are responsible for having a lawful basis to share the documents with us in the first place.

Acceptable use

You agree not to use the service to process material you have no right to share, to attempt to extract or reconstruct the underlying methodology or models, to resell audits to third parties as your own, or to present an audit as an endorsement of a transaction.

We may suspend an engagement where continued processing would put us in breach of law or of an obligation to a third party. Where we do, we will say so in writing and refund fees for work not yet performed.

Warranties and liability

We warrant that we will perform the engagement with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided without further warranty, express or implied.

Neither party excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

Subject to the paragraph above, our total liability arising out of or in connection with an engagement is limited to the fees paid for that engagement, and neither party is liable for loss of profit, loss of opportunity, or any indirect or consequential loss.

The limit is deliberate and matches what the service is: an independent reading of the reasoning in a set of documents. The capital at risk in the underlying decision is many multiples of any fee, and we do not underwrite it.

Term, termination and what you keep

Either party may end an engagement on written notice. You pay for work performed up to that point.

On termination we return or delete your documents on your instruction, and you keep every audit already delivered, including its provenance artifact. Deletion follows the schedule in the privacy notice.

Changes to these terms

We may update these terms. Where a change materially affects an engagement already agreed, that engagement continues under the terms in force when it was agreed unless you accept the change in writing.

The date at the top of this page is the date of the current version.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Decision Intel is established in United Kingdom (formation pending).

Where you are in the European Economic Area or the United Kingdom, nothing here affects mandatory rights under applicable data-protection law, which prevail over any conflicting term.

Contact

Questions about these terms, an engagement letter, a data processing agreement or a vendor-risk questionnaire go to team@decision-intel.com.

Decision Intel, Address to be confirmed on incorporation, Founder is currently UK-resident; legal entity formation in progress..